Congratulations on receiving a Solgaard Daypack - made completely from Shore-Tex™, our fabric constructed from ocean-bound plastic.
For a rundown of features and frequently asked questions, please visit our product page here.
Solgaard will cover any manufacturing defects associated with the product including zippers, hooks, handles, straps, buckles, exterior/interior fabric and stitching.
We do not cover cosmetic damage due to stains, spills, rips, color changes, wear + tear, slashes, surface tears in the fabric, and scratching of any metal parts.
If you feel that your Daypack has a manufacturing defect, please email us at help@solgaard.co.
