Replacement Shelves

Long Story

The shipping was prompt. I took it out, measured it and it was larger than advertised. I wrote them. Turns out I ordered the wrong size. They were very good about the return and sent me the smaller size and credited my account. I penned the suitcase and discovered that it was missing I At first it came without shelving and I was a little confused. I wrote them about it. Again, they were very good about it and sent me the shelving. I used it once and it was great. I think somebody thought of something very useful and cool at the same time. And despite the glitches, I insist on giving them a full 5-Star review. (It's not the glitch, it is how it is resolved!)

Great product

This is a great product. Went to Europe for two weeks and never unpacked. Excellent customer service & great concept.

Replacement shelves order

I used the luggage on my last trip abroad for two weeks, they worked great, however, the one side ripped and I was unable to compress the right side. I notified Solgaard when I returned home, sent them a video of the issue and they sent a replacement within 3 days. Fabulous service! Definitely recommend this company and product!

Replacemrnt

My replacement shelves are excellent.

Carry on luggage

Awesome! Customer Service is attentive and professional!