Spare Parts

Great Customer Support

I had misplaced my support straps while transiting. One email to the customer support, it was resolved and the straps were shipped immediately.

Warranty

Hand a problem with the Suitcase Pinch Opener. I sent an email, and 3 second video for Warranty. Solgaard sent me the Part and my suitcase is back working. Helpful, knowledgeable, kind and Professional staff…

in LOVE with solgaard

I was preparing for a post(ish)-Covid trip to Europe and realized I needed to update my luggage. I did some online research and took a chance on Solgaard. I'm cautious buying unfamiliar brands without ever touching or seeing them in 3D. Solgaard has exceeded my expectations. I have the Carry on Closet Medium and Life Pack. I put the Insert from the Carry Closet in my Patagonia Black Hole duffle and Whoa! It's a game changer!!! I've been dragging these pieces around the world for a year now and they look and feel awesome. Best of all, Solgaard has a mission grounded in sustainability. ❤️

Awesome

Awesome, once I replaced the the damaged part it was great to use it again

So helpful

The roller wheel on my bag cracked and solgaard was so helpful and kind to send replacement parts for them.