Spare Parts

Needed Warranty Part

Sent out immediately with no hassles!

Amazing suitcase

Bought two carry-on closets and the quality of these items are amazing! Managed to pack in five days worth of clothes and unpacking really did take seconds. One of the cases was missing an item, but Solgaard was on it quickly and made all the necessary steps to replace. Looking forward to many years of use out of these and looking at buying a Check-in Closet.

Latch Replacement

Excellent service. I was about to go on vacation and one of latches broke. I reached out and Adrian Solgaard (that’s correct ) made sure I received the replacement in time for my trip!

Replacement Parts

Had a smooth time talking to the rep and providing evidence that a part of my suitcase have broken off. With the lifetime warranty they offered me to send my suitcase in for repair or send me parts to repair at home. The entire process was really fast and parts came within a week!

Great Customer Support

I had misplaced my support straps while transiting. One email to the customer support, it was resolved and the straps were shipped immediately.